Privacy Policy • Kushals

Privacy Policy

Last updated:
This Privacy Policy explains how Krushna Saileela (“we”, “us”, “our”) collects, uses, discloses, and safeguards your information when you visit our website and shop with us.

1) Scope

This Policy applies to our website, mobile experiences, and any services that link to it (collectively, the “Services”). By using our Services, you consent to the practices described here.

2) Data We Collect

3) How We Use Your Data

4) Legal Basis / Consent

We process your personal data where permitted by applicable law, including:

• Consent: You may grant or withdraw consent at any time (e.g., marketing). Withdrawing consent does not affect prior lawful processing.
• Contract: To fulfil your order and provide the Services.
• Legitimate uses/interests: Such as fraud prevention, network security, and improving Services.
• Legal obligation: Tax, accounting, and regulatory requirements.

5) Sharing & Processors

We do not sell your personal data. We share information with trusted service providers under contracts that require appropriate security and confidentiality:

• Payment processors (e.g., Razorpay, PayU, Stripe, Cashfree)
• Shipping/fulfilment and warehouse partners
• Customer support/CRM and email/SMS providers (e.g., Mailchimp, Sendinblue)
• Analytics and measurement tools (e.g., Google Analytics, Tag Manager)
• Advertising platforms (e.g., Google Ads, Meta Ads)
• Hosting/CDN/security providers (e.g., Cloudflare, AWS)
• Professional advisors and authorities where legally required

If we undertake a business transaction (e.g., merger or acquisition), data may transfer as part of that process subject to this Policy.

6) Cookies & Analytics

We use cookies and similar technologies to enable core site functions, remember preferences, analyze performance, and personalize content. You can manage cookies via your browser settings. Disabling some cookies may affect site functionality.

• Essential: login, cart, checkout, security.
• Performance: analytics, load times, error logging.
• Personalization/Marketing: recommendations, ads relevance.

7) Advertising & Social

We may use advertising partners to show relevant offers and measure performance. We may also use social media pixels or plugins. You can adjust ad personalization in your platform settings (e.g., Google Ad Settings, Facebook Ad Preferences).

8) Data Retention

• Account data: kept while your account is active or as needed to provide Services.
• Orders/invoices: retained as required by tax and accounting laws (typically 5–8 years).
• Marketing: until you unsubscribe or withdraw consent.
• Support tickets: for the time necessary to resolve and for audit/defence.

9) Security

We implement technical and organizational measures to protect your data, including encryption in transit (HTTPS), access controls, and monitoring. No method is 100% secure; please use strong passwords and do not share OTPs or credentials.

10) Your Rights

You may, subject to applicable law:

• Request access to the personal data we hold about you.
• Request correction (rectification) or deletion (erasure).
• Withdraw consent (e.g., marketing) at any time.
• Request data portability (where applicable).
• Object to or restrict certain processing (where applicable).
• Lodge a complaint with the Data Protection Board of India or relevant authority.

To exercise your rights, contact us at the email below. We may need to verify your identity and may not be able to fulfil requests that conflict with legal obligations.

11) Contact Us